Vostn · Sydney · AI Receptionist for Business
Every caller. Every enquiry. Every conversation. Vostn handles it all — so your clients, leads, and customers feel known, not processed.
The tools Vostn is built on
Industry data
First Response
78%
Of customers move forward with the first business that responds to their enquiry.
Conversion Speed
21×
More likely to qualify a lead when contacted within a strict five-minute window.
Missed Calls
62%
Of all inbound calls to Australian businesses go completely unanswered every day.
Lost Forever
80%
Of missed callers hang up without leaving a voicemail — that lead is gone for good.
What Vostn does
24/7 Inbound Triage
Answers every call within two rings and classifies intent — new enquiry, existing client, or appointment.
Hot-Call Transfers
Detects high-value or urgent callers and bridges the call live to the right staff member's mobile.
After-Hours Intelligence
Late-night and weekend calls are handled differently — softer tone, calendar link, no live transfer.
Spam & Perimeter Defence
Filters robocalls and telemarketers automatically. Admin calls are logged silently.
Vostn
iMessage
How we work
From first call to a receptionist answering your line in 2–4 weeks. We configure Vostn to your agency — your listings, your tone, your process.
Quoted before we start. You see the number and exactly what Vostn will handle before signing. No hourly billing, no estimates that creep.
If Vostn isn’t right for your agency, we’ll say so on the first call. We only take on agencies we can genuinely help.
The process
A 30-minute call where we screen-share through your tools, map your workflows, and identify the highest-ROI automation. No slides, no pitch — just questions and answers.
You get:
A written summary of opportunities, ranked by impact.
We need:
20 minutes inside your tools and an honest answer about what’s painful.
We turn the top opportunity into a tight, fixed-price scope. Exactly what we’ll build, what it’ll cost, when it’ll ship, and what success looks like. Reviewed live with you before anything’s signed.
You get:
A written proposal with scope, price, timeline, and success criteria.
We need:
Sign-off or feedback. No hidden negotiation rounds.
We build the system, integrate it with your existing tools, and test it against real data — not toy examples. You’ll see progress weekly. No scope creep, no “while we’re at it” surprises.
You get:
A working system, documentation, a Loom walkthrough, and a training session with your team.
We need:
Access credentials, one point of contact, and willingness to test before launch.
Once it’s live, we monitor it, fix what breaks, and improve what could be better. You can stay on a monthly retainer for ongoing capacity, or just pay per fix when something needs attention. Cancellable any time.
You get:
Response SLAs, monthly check-ins, and a change log of every update.
We need:
A clear point of contact and willingness to flag issues early, not late.
FAQ
Who we work with
Vostn works best for any Australian business that runs on inbound calls — medical, legal, trades, professional services, and beyond.
Book a 20-minute call. We'll walk through how Vostn would answer for your business, what it remembers, and whether it's a fit — no deck, no obligation.
